Grow sales
Grow sales by following up every enquiry.
Keep enquiries, follow-ups, quotations and orders in one process, so your team knows what to do next.
- WhatsApp“Need 120 bearings”
- WebsiteContact form
- IndiaMARTEnquiry received
- ExhibitionVisiting card
- PhoneMissed call · 10:42
Kamath Traders
Ball bearing 6204 · 120 nos
- Value
- ₹2,40,000
- Owner
- Anil D.
- Next action
- Call · tomorrow
- Quotation
- QT-1042
- Order
- SO-1042
- New
- Follow-up due
- Quote sent
- Order
Follow-up impact calculator
How much sales value could be affected by follow-up gaps?
Enter a few numbers from your business. We’ll estimate the value of enquiries that may not be getting proper follow-up.
Where sales slow down
Where do sales follow-ups get missed?
The problem is often not getting enquiries. It is what happens between the enquiry and the order.
Enquiry received
Who will follow this enquiry?
- WhatsApp message forwarded
- Website enquiry sitting in email
- Exhibition card still with salesperson
Assigned
When is the next follow-up?
- Reminder in someone’s phone
- Salesperson has to remember
- Manager asks for an update
Follow-up
Is the information entered again?
- Customer details copied
- Requirement typed again
- Price checked in another file
Quotation
Did anyone follow up after sending the quote?
- Quote sent on WhatsApp
- No reminder created
- Customer reply gets missed
Customer decision
Can the same information continue into the order?
- Customer details re-entered
- Items typed again
- Order status updated manually
Order
Keep every enquiry moving.
When an enquiry comes in, give it an owner, record the next action and keep following it until it becomes an order or is closed.
Kamath Traders
Ball bearing 6204 · 120 nos
- Enquiry receivedENQ-1042 · WhatsApp
- Assigned to AnilOwner recorded
- Follow-up tomorrowNext action set
- Quote QT-1042 sent₹2,40,000
- Follow-up dueThree days after the quote
- Customer confirmedReply recorded
- Order SO-1042Same details carried forward
Nothing has to depend on someone remembering what to do next.
What we can improve
Explore the sales areas we can improve.
Start with the part of the process that is costing you most. The rest connects to it later.
Capture every enquiry
Bring enquiries from different channels into one place, with the source and owner clearly recorded.
Website + WhatsApp + Exhibition + PhoneEnquiries
Keep every follow-up visible.
See who has to call, message or follow up next — and when.
NewContactedFollow-upQuote
Turn enquiries into orders
Carry customer and requirement details forward instead of typing the same information again.
EnquiryQuotationOrder
One sales process
Your enquiries probably do not start in one place.
They may come from WhatsApp, your website, IndiaMART, exhibitions, phone calls, salespeople or referrals.
- Website
- IndiaMART
- Exhibition
One sales process
- Source
- Owner
- Anil D.
- Next action
- Call · tomorrow
- Stage
- Quote sent
- Value
- ₹2,40,000
- Phone
- Sales representatives
- Referrals
Sales manager view
Know what needs attention without asking everyone for an update.
See the enquiries and quotations that need action today.
- 17Follow-ups due today
- 11Quotes waiting for customer response
- 6Enquiries with no next action
- ₹18.4LOpen sales value
Needs action today
- Sri Lakshmi StoresFollow-up overdueOwner
- Kamath TradersQuote awaiting responseOwner
- Nandi MotorsNo next actionNo owner yet
- Vaibhav AgenciesCustomer confirmedOwner
Instead of asking “What happened to this enquiry?”, see what needs action and who owns it.
See the full process
Lead to Order
See how an enquiry moves from capture and follow-up through quotation and confirmed order.
- Lead
- Follow-up
- Quote
- Order
Start with sales. Connect the rest later.
Improve the sales process first. When you are ready, the same information can continue into orders, stock, invoicing and payments without being entered again.
- Sales
- Orders
- Inventory
- Invoice
- Payment
See what missed follow-ups could be costing you.
Use your own sales numbers and get an instant estimate.