WhatsApp and Email Notifications:
Instant Updates for Seamless Communication

Enhance customer engagement with instant WhatsApp and email notifications for order updates, payments, and more.

Your Order Book integrates WhatsApp and email notifications to provide real-time updates to your customers. Notifications can be sent for various events such as new orders, order status updates, shipping, payment requests, and user registration. This feature ensures that clients receive timely information, keeping them informed and engaged. Additionally, SMS and push notifications are available for a comprehensive communication strategy.

Use Cases of WhatsApp and Email Notifications

Order Related Notifications

Order updates via WhatsApp and email keep your customers informed about their order status at every stage, from confirmation to delivery. This transparency helps build trust and reduces the need for customers to check their order status manually, enhancing their overall experience.

Payment Notifications

Send payment requests and receipts directly to your customers' WhatsApp or email. This feature ensures prompt payment processing and provides a seamless transaction experience for your customers.

User Notifications

Notify users of their registration or approval status instantly through WhatsApp, email, SMS, or push notifications. This immediate communication helps streamline the onboarding process and enhances user satisfaction.

Event-Specific Notifications

New Order: Inform customers immediately when a new order is placed.

Order Status Updated: Keep customers updated on the progress of their orders.

Order Shipped: Notify customers when their order is on its way.

Payment Request: Send payment requests directly to customers.

Payment Receipt: Confirm payments with a receipt notification.

New User Registered/Approved: Inform users about their registration or approval status.

Benefits of Notifications

Enhanced Communication: Keep your customers informed with real-time updates, improving their shopping experience.

Increased Engagement: Use promotional messages to engage customers with personalized offers, boosting sales and loyalty.

Convenience: Provide customers with instant access to important information, reducing the need for manual status checks.

Brand Visibility: Regular notifications keep your brand at the forefront of your customers' minds, encouraging ongoing engagement and repeat business.

Effective Use Cases of Your Order Book for the WhatsApp and Email Notifications

Your order book helps identify best-selling items, seasonal preferences, and customer buying patterns, allowing for informed decision-making and strategic planning effectively can lead to profitability, and customer satisfaction in your business.

Buyer Storefront

Your pre-approved buyers have exclusive access to a dedicated storefront via your branded domain URL and mobile apps. They can browse products with advanced search tools, place orders, review order history, manage profiles, and update addresses.

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